Shipping & Returns

Rates and policies for Domestic/International Shipping orders

Shipping costs are based on the shipping service level you choose. Check the table for our domestic shipping rates/ international shipping rates.

 

Orders Standard Shipping International Shipping
Shipping Rates: Based On Weight $TBA**
Order Processed & Shipped*: 48 hours 48 hours
Shipping Time: 3-14 days 7-14 days
Overall Delivery Time: 5-14 days 9-14 days

 

 

*ALL ORDERS ARE PROCESSED AND SHIPPED WITHIN 48 HOURS OF A BUSINESS DAY. IF ITEMS ARE ON BACKORDER, ORDER WILL NOT SHIP.

 

*YOU WILL ALSO RECEIVE A DELIVERY CONFIRMATION # WITH IN 48 HOURS OF A BUSINESS DAY

 

**INTERNATIONAL SHIPPING PRICES VARY DUE TO LOCATION

*Rates may change

 

Alaska and Hawaii
Shipping to Alaska and Hawaii may require an additional one to two days. U.S. Territories and APO/FPO U.S. Military addresses We directly ship to APO/FPO U.S. military addresses and U.S. Territories.

 

International orders 

AuntEmmasPopcorn.com, offers international shipping worldwide. Please be advised shipping to a destination that requires a customs declaration will result in your packing slip identifying the package contents to be included on the customs label.

Note: Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.

If you have questions regarding an international order you have already placed or if you have specific questions regarding international orders, please contact AuntEmmasPopcorn.com directly by email info@auntemmaspopcorn.com or 310-677-CORN (2676).

 

Risk of Loss
All items purchased from AuntEmmasPopcorn.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

 

Missing Package Form
Click on the link to fill out this form if you have been a victim of theft.

 

Paying By Money Order
For your convenience, we also accept money orders. You will be guided during checkout as how to mail your money order AFTER you have processed your order successfully either online or on the phone. Please note the following important points prior to completing order:

Make Money Order Payable to:
AuntEmmasPopcorn.com

 

Mail Money Order to:
AuntEmmasPopcorn.com

307 East Hillcrest Blvd.

Inglewood, CA 90301

 

Process Your Order Prior to Mailing Money Order
Complete mailing ONLY after you have submitted your order successfully and you have generated a receipt if purchasing online.

 

Mail Money Order AT LEAST with a Certificate of Mailing
We recommend that you send it by USPS registered mail so that you can receive a proof of delivery. Please note that the loss or replacement of your mailing will be your responsibility UNTIL it is delivered to "AuntEmmasPopcorn.com" successfully.

 

Include Your e-Mail Address and Order Number with the Mail
Be sure to include your order number, phone number, and e-mail address in your mail so that we can match with our records and notify you immediately.

 

When Will My Order Ship?
Your order will ship immediately after the money order has been received and cleared our bank. We process your payment quickly and the same day of the receipt and the processing by our bank usually takes 2 days. However, it can take longer depending on your the bank your checks is issued on and the rules banks use to release funds based on its clearing schedule.

 

Delivery Confirmation
Check on the delivery status of your package, please go to Track and Confirm at http://www.usps.com.

 

Returns
Your complete satisfaction is our ultimate goal. You may return any item shipped by AuntEmmasPopcorn.com for a full credit or refund, keeping the following in mind:

  • AuntEmmasPopcorn.com does not make refunds for any opened containers or bottles.
  • Item should be in new condition with original packaging and accessories.
  • You should return the item to us within 15 days of receipt of purchase.
  • If you open a container(s) or bottle(s) that exist in a cleanse, regimen or kit, there will be NO refund for that cleanse, regimen or kit. NO EXCEPTIONS
  •  

We'll also provide free return shipping if your return is the result of our error (damaged, defective, or incorrect item, etc.). In other cases, a return postage fee will apply.

 

If your return is not the result of our error, your *true postage fee will apply. Once your return has been received, a credit or refund will be issued within 15 days and an e-mail confirmation will be sent.

 

*true postage fee, in many case AuntEmmasPopcorn.com will share in your postage cost therefor if you decide to return a product(s) we will charge you for the full cost of shipping.

 

Refused Shipments
If you decide to refuse any shipments from AuntEmmasPopcorn.com, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to AuntEmmasPopcorn.com. This amount will be subtracted from your refunded balance.

 

Contact customer service
Email: service@auntemmaspopcorn.com
Phone: 310-677-CORN (2676)

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